Benefits Management and Business Acceptance
Overview
AssistKD's Benefits Management and Business Acceptance course is for people who require an understanding of how business benefits are managed and how to facilitate their delivery. This course also considers how systems are tested for business acceptance. Key areas of the course include:
- Understanding the drivers for business change
- The business case
- Benefits management and planning
- User acceptance testing
- Test design and planning
- Implementation of business solutions and delivery of business benefits
The course underpins theoretical concepts with a realistic, practical case study, from which participants gain experience of applying benefits management and business acceptance techniques.
Further details of the course content can be found by clicking here.
Assessment and accreditation
This course prepares participants for the BCS Benefits Management and Business Acceptance examination, which is held on the final day of the course. The examination is open-book and tests the participant's application of the techniques learnt on business scenarios. This certificate contributes to the BCS International Diploma in Business Analysis, as shown below:

In addition to covering the full BCS syllabus, this course enables participants to develop SFIA skills BENM, level 5.
Course structure and timings
The course takes place over 3 days. Refreshments and lunch are provided free of charge to participants.
Day 1 - 09:30 start / 17:00 finish
- Rationale for Benefits Management & Business Acceptance
- The drivers for business change
- The business case
- Making the financial case
- Benefits management and planning
Day 2 - 09:00 start / 17:00 finish
- Testing for business acceptance
- Test design techniques
Day 3 - 09:00 start / 16:00 finish
- Test planning, monitoring and control
- Benefits management
- Implementing business changes
- Delivering business benefits
- Examination
Course director and trainers
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The Benefits Management training course is supported by a comprehensive course manual and is delivered by trainers with practical experience of benefits management, benefits realisation and business acceptance. Davina Hesmer is the Benefits Management and Business Acceptance course director.
Click on the picture to find out more about Davina.
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Reference manual
A comprehensive manual, containing detailed information and providing references for further reading, is provided to each delegate who attends this course.


