Facilitation Skills for Business Analysts
AssistKD's Facilitation Skills for Business Analysts course is a highly practical and interactive course which explores a wide range of facilitation tools and techniques. Key areas of the course include understanding of:
- Rapport
- Creative problem solving
- Communication
- Managing expectations
- Managing conflict
- Negotiation
Further details of the course content can be found by clicking here.
Course structure and timings
The course takes place over 2 days. Refreshments and lunch are provided free of charge to participants.
Reference manual
A comprehensive manual, containing detailed information and providing references for further reading, is provided to each delegate who attends this course.