Examination Type

Although termed a certificate, this is essentially a Diploma level examination, as it includes an oral examination.

Certificate in IS Consultancy Essentials

The examination is a two-hour closed book written examination preceded by 15 minutes exam paper reading time.

The paper will contain a scenario from which candidates will be required to produce various solutions and to justify the choices made. There will be one principal question normally carrying 50% of the marks, and two subsidiary questions carrying the remaining 50%.

Candidates must achieve 50% on the principal question and not less than 50% of the total marks to pass the overall examination. Successful candidates will be awarded the ISEB Certificate in IS Consultancy Essentials.

Certificate in IS Consultancy Practice

Holders of the Essentials Certificate are then eligible to attend an oral exam, which will last up to forty-five minutes

Two interviewers appointed by ISEB will conduct the oral examination. Candidates will be required to do a 10 minutes presentation and may be questioned on any of the topics on the syllabus including those already covered in the written exam. They may also be questioned on their background qualifying experience. Candidates that pass the oral exam will be awarded the ISEB Certificate in IS Consultancy Practice.

Syllabus Summary

Holders of the Certificate in IS Consultancy Practice will have demonstrated their competence in:

• Understanding the role of the consultant in the IT/ IS industry
• Awareness of IT issues in the business context
• Planning and managing their client relationships over the consultancy life cycle
• Scoping, proposing and contracting of consultancy assignments
• Structuring, planning and controlling consultancy assignments
• Dealing with difficult client issues
• Appreciating human personality and responding appropriately to behaviour issues
• Problem solving, communications and interpersonal skills specific to IS consultants
• The application of quality control and measurement within IS consultancy assignments

Pre-requisites

Candidates should be at least 24 years of age and have had a minimum of four years experience in Information Systems and Information Technology (but not necessarily any consultancy experience) at a professional level.

Candidates must submit a Candidate Registration Form, which requires them to detail their relevant professional experience. This will be reviewed by the Course Director to ensure that the candidate's background and current responsibilities are suitable for the course.

Candidates must attend accredited training leading to the Certificate. Candidates must have the ability to communicate in both spoken and written English.

Preparation

Our course in IS Consultancy Practice prepares you for this examination. Examinations for both the Consultancy Essentials and Consultancy Practice are held regularly by ISEB throughout the year.

This qualification covers SFIA skills CNSL5, 6 & 7 and TECH5 & 6.