Don't miss our regular blogs from AssistKD's resident Business Alchemist. Industry insights, new perspectives and some stellar use of alliteration.
9 August 2023 Ownership: Avoid, Accept or Grasp? When issues are found with a process or system, it can be interesting to ask: "who owns this?" In this blog, our Business Alchemist explores the role of the business analyst as an 'orchestrator of ownership', calling out problem areas not currently owned so that issues can be resolved.
10 July 2023 You're Speaking but are you being Understood? Whether spoken, drawn or written, communication with stakeholders can be a minefield for the BA when misunderstandings arise. Our Business Alchemist discusses how we can make sure everybody is on the same page.
12 May 2023 The Misuse of Personas Personas are a powerful tool, but only when they are researched properly and used intelligently. In this blog, our Business Alchemist explores the concept of Personas – and gives some examples of good and bad practices.
13 April 2023 User Research: Turf War or Collaboration? When designing services, everybody wants to know what customers want and need. However some elements of the user researcher's role overlap with business analysis. In this latest blog, our Business Alchemist discusses how user researchers and business analysts can work together, avoiding duplicated effort, conflict and contradiction.
17 February 2023 Is Money Missing from Your Swimlane Diagrams? As a business analyst, are you paying enough attention to the financial implications of business processes? Our Business Alchemist argues the case for brushing up your business finance skills.