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Project environment
- Characteristics of a project
- The ‘triple constraint’ of time/cost/quality and the importance of safety
- Project and operational responsibilities
- Special features of computer projects
- Role of the Project Manager
- Project success and failure
- Development lifecycles
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Project initiation
- Stakeholder analysis and management
- Defining the objectives and scope of the project
- The role of the Client and their responsibilities
- Project constraints and resources
- Project Initiation Document
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Project planning
- The importance of breaking work down
- Product breakdown structures
- Project and User deliverables
- Standard deliverable sets and templates
- Product flows and work packages
- The concept of dependencies
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Estimating deliverables
- Key concepts in estimating
- Estimating difficulties
- Estimating by analogy
- Parametric estimating
- Effort and elapsed time estimates
- Schedule compression
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Planning networks and charts
- Precedence diagrams and project networks
- The critical path and its implications
- Gantt charts and resource histograms
- Planning at an appropriate level
- The use and abuse of planning software
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Working in teams
- The elements of a good team
- Team composition
- Team roles
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Motivation and management style
- The roots of motivation at work
- Approaches to motivation (Maslow, Herzberg)
- The effect of management style
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Project risk management
- Purpose of risk management
- Risk management process
- Identifying and assessing risks
- Introduction to quantitative risk assessment
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Project quality plans
- Principles of quality management
- The contents of a quality plan
- Quality Management
- Configuration management
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The project plan
- Elements of a project plan (schedule, quality, risk)
- Contents and structure of a project plan
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Project monitoring, reporting and control
- The importance of monitoring and control
- Allocating personal deliverables
- Progress measurement
- Time recording
- Introduction to earned value analysis
- Dealing with non-delivery
- Slippage and re-planning – corrective actions
- Change control, scope creep and over-engineering
- Reporting structures
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Project completion
- Project sign-off and the need for a controlled close
- Post-project reviews
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The project manager
- The project manager’s role revisited
- Qualities and characteristics of effective project managers
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Examination
- Examination for the ISEB Foundation Certificate in IS Project Management
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