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Supplier Management

Organisations have always depended on suppliers for their operations but in the 21^st Century, and particularly with the development of outsourcing, the range and complexity of customer/supplier relationships has increased. In addition, the responsibility for managing suppliers may fall upon the business area managers but, particularly in the case of outsourced software development and IT services, this responsibility is allocated to other roles such as business analysts or project managers. This course, developed through a unique collaboration between AssistKD, Matchett and HR Team, provides a framework for understanding the issues associated with managing suppliers using a blend of soft and tangible techniques.

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SFIA Mapping

This course supports skills SURE levels 4 and 5, and RLMT level 5.