The publications listed below provide useful information, frameworks and techniques

• Introducing Systems Development, by Steve Skidmore and Malcolm Eva (Palgrave)
  (ISBN 0333973690)
• UML2 and the Unified Process, by J Arlow and I Neustadt (Addison-Wesley)
  (ISBN 0321321278)
• Writing Effective Use Cases, by A. Cockburn (Addison-Wesley)
  (ISBN 0201702258)