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Business Analysis Practice

An essential introduction to the core principles of Business Analysis, bringing key tools and techniques to life using practical exercises. A key step towards the internationally recognised BCS Diploma in Business Analysis.

  • Classroom

    Course Details:

    Duration: 3 days

    Price: Virtual: £1095 + VAT
    (includes exam)

    Next available course:

    Virtual Classroom
    Virtual Classroom
    Virtual Classroom
  • Online
Who is this course for?

Business analysts, project managers, business change managers and anyone who requires a thorough understanding of strategic business analysis. Business Analysis Practice is also a Core module for the BCS (ISEB) International Diploma in Business Analysis.

About the course

The Business Analysis Practice course introduces the essential skills of business analysis. The emphasis throughout is on practical learning, using real-life case studies to introduce key skills including strategic analysis, stakeholder management, business activity modelling, gap analysis and making a business case.

The course is presented by one of our expert training consultants, pictured below. Every member of the Business Analysis (BA) training team offers extensive professional knowledge and wide-ranging experience of BA projects.

How is the course structured?

To give you an overview of what you’ll learn, here’s a quick guide to the three days of the course.

  • Business analysis rationale.
  • Strategic analysis in context.
  • A project approach to business analysis.
  • Understanding the situation/ issues.
  • Business perspectives.
  • Analysing and modelling the business activities.
  • Identifying potential solutions.
  • Making the business case.
Course manual

For virtual courses a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your course. Our delegates tell us that having access to a physical document is beneficial as both a reference document and for taking notes during the course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.

Is there an exam?

Yes. During this three day course you’ll receive all the training you need to prepare for the BCS Business Analysis Practice certificate examination, which is held on the final afternoon of the course. A pass means you’re another step closer to achieving your BCS International Diploma in Business Analysis – the de facto certification for practicing business analysts. This course is also a specialist option for the BCS International Diploma in Solution Development. One last thing this course is also approved as consistent with the IIBA BABoK version 3.0 and enables participants to develop SFIA skills BUAN and REQM.

At present, due to the Covid-19 crisis, the exam is not available in a classroom environment. However, for delegates attending a virtual or online course, the exam may be taken using the BCS online proctoring service. This exam consists of 40 multiple-choice questions with a pass mark of 26/40.

What’s next?

If this course is part of your BCS Diploma in Business Analysis programme you have a choice of further modules which include the other Core BA Diploma module, Requirements Engineering. Candidates who have already completed the Core modules can take one Practitioner specialism, which includes Benefits Management and Business Acceptance, Systems Modelling Techniques, Modelling Business Processes, Systems Development Essentials or Data Management Essentials. Before taking the Oral exam, candidates must also pass one of the Foundation Specialisms; in Business Analysis, IS Project Management, Business Change or Commercial Awareness. The structure of the certification is shown here.

Full course outline

Business Analysis Practice (a three-day course)

Course Content

Business analysis rationale

  • The scope of business analysis.
  • Definition of business analysis.
  • The development of business analysis.
  • The business change lifecycle.
  • Roles in business analysis.

Strategic analysis in context

  • External analysis – PESTLE, Five Forces Analysis.
  • Internal analysis – Resource Audit, MOST.
  • Building a SWOT analysis.
  • Critical success factors and key performance indicators.
  • Measuring performance – the Balanced Business Scorecard.

A project approach to business analysis

  • Initiating a business analysis study.
  • Defining terms of reference.

Understanding business situations

  • Review of investigation techniques.
  • Documenting the business situation:
    • Rich pictures
    • Mind maps
    • Fishbone diagrams.

Business perspectives

  • Identifying stakeholders.
  • Analysing stakeholders – Power/Interest Grid, RACI.
  • Stakeholder management strategies.
  • Defining business perspectives – CATWOE.

Analysing and modelling the business activities

  • Types of business activity.
  • Building a conceptual business activity model.
  • Consolidating perspectives and building consensus.

Identifying potential solutions

  • Business events.
  • Business rules.
  • Business process models.
  • Exploring the gap between the current and desired situation.
  • Identifying areas for business improvement – POP-IT.
  • Taking a holistic approach to business improvement.

Making the business case

  • Analysing feasibility.
  • Contents of a business case.
  • Options.
  • Costs and benefits.
  • Impacts and risks.
  • Lifecycle for the business case.

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Presenters for this course

Jonathan Hunsley
Jonathan Hunsley
Angela Pinnington
Angela Pinnington
Andrew Kell
Andrew Kell
Adrian Reed
Adrian Reed
Eunice Chen
Eunice Chen
Jonathan Buck
Jonathan Buck
Steve Silsby Profile
Steve Silsby