Junior business analysts or anyone interested in becoming a business analyst and who needs an understanding of the tools and techniques of business analysis. Foundation in Business Analysis is also a Specialist Foundation module on the BCS (ISEB) International Diploma in Business Analysis.
The Foundation in Business Analysis course is the perfect introduction to business analysis, setting you on the road to achieving your Practitioner level BCS BA qualifications.
Using the structure of the business analysis process model, this course introduces some of the most important techniques every Business Analyst needs to know – strategy analysis, investigation techniques, requirements engineering and much, much more.
Each course is presented by one of the expert training consultants, all of whom offer substantial practical knowledge of business analysis.
To give you more of an idea of what you’ll learn and how the course will help you, here’s a quick guide to the three days.
- What is business analysis?
- Competencies of a Business Analyst
- Strategy context for business analysis
- The Business Analysis Service Framework
- Investigating the business situation
- Analysing and managing stakeholders
- Improving business services and processes
- Defining the solution
- Making the business case
- Establishing the requirements
- Documenting and modelling requirements
- Delivering the requirements
- Delivering the business solution
For virtual courses a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your course. Our delegates tell us that having access to a physical document is beneficial as both a reference document and for taking notes during the course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.
Yes. During this three day course you’ll receive all the training you need to prepare for the BCS Foundation in Business Analysis certificate multiple choice examination. A pass means a Foundation certificate in Business Analysis and that puts you one step closer to a BCS International Diploma in Business Analysis. But that’s not all, as well as covering the entire BCS syllabus, this programme will develop your SFIA skills, REQM, level 3.
For delegates attending a classroom, virtual classroom or online course, the exam may be taken remotely using the BCS online proctoring service. This exam consists of 40 multiple-choice questions with a pass mark of 26/40.
You will be given a copy of the book ‘Business Analysis (Fourth edition)’ which is co-edited by Assist Directors Debra Paul and James Cadle, which supports the syllabus of the Foundation in Business Analysis certification.
Foundation in Business Analysis (a three-day course)
Course Content
What is Business Analysis?
- The business change lifecycle
- Business analysis principles
- Variants of the Business Analyst role
The Competencies of a Business Analyst
- The T-shaped business analyst
- Personal, business and professional competencies
The Strategic Context for Business Analysis
- SWOT analysis
- PESTLE analysis
- VMOST analysis
- Executing strategy: the POPIT™ model
- Executing strategy: the business model canvas
The Business Analysis Service Framework
- Situation investigation and problem analysis
- Feasibility assessment and business case development
- Business process improvement
- Requirements definition
- Business acceptance testing
- Business change deployment
- Stakeholder engagement
Investigating the business situation
- Workshops and Observation
- Interviews
- Scenarios and Prototyping
- User role analysis
- Quantitative investigation techniques
- Documenting the current situation
Analysing and Managing Stakeholders
- Identifying and categorising stakeholders
- Analysing stakeholders
- Managing stakeholders over time
- RACI analysis
Improving Business Services and Processes
- The business process hierarchy
- The enterprise level
- The event-response level
- As Is business process models
- The actor-task level
- Improving business processes
- Customer journey maps
Defining the solution
- Gap analysis
- Formulating options
- Design Thinking
Making the Business Case
- The business case in the project lifecycle
- The business case in Agile projects
- Assessing project feasibility
- Contents of a business case
- Cost-benefit analysis
- Impact and risk assessment
- The CARDI log
- Investment appraisal techniques
Establishing the Requirements
- A framework for requirements engineering
- Actors in requirements engineering
- Types of requirements
- Hierarchy of requirements
- Tacit and explicit knowledge
- Elicitation techniques
- Building the requirements list
- Requirements analysis
Documenting and Modelling Requirements
- Documenting requirements: the requirements catalogue; user stories
- Modelling requirements: use case diagrams; class models
- The product backlog
- The business requirements document
Validating and Managing Requirements
- Approach to validating requirements
- Managing requirements
Delivering the Requirements
- Deciding the delivery approach
- Development/delivery lifecycles
- Pros and cons of the lifecycles
Delivering the Business Solution
- The business analyst and the business change lifecycle
- Design, Implementation and Realisation
- The benefits plan
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