This course prepares participants for the BCS Foundation in Business Change examination, which is held on the final day of the course. The examination is a one-hour, closed book multiple choice examination tests the participant's knowledge of the Foundation in Business Change syllabus. This certificate contributes to the BCS International Diploma in Business Analysis, as shown below:
In addition to covering the full BCS syllabus, this course enables participants to develop SFIA skills BUAN and CIPM, level 5.
- Business and IT alignment
- Business improvement definition
- Business change design
- Business change implementation
- Benefits management
- Examination
A comprehensive manual, containing detailed information and providing references for further reading, is provided to each delegate who attends this course.
Foundation in Business Change (a three-day course)
Course Content
IT-enabled business change overview
- The role of IT in business change
- Four-view model of a business
- Lifecycle for business change
- Role of programme management
- Stakeholders and roles in business change
- Levels of business transformation
- Techniques for enabling business change
Business/IT alignment
- Understanding the organisation and the business environment
- Strategic analysis techniques
- SWOT analysis
- Key areas for business/IT alignment
- Business architecture frameworks
- IT governance
Business improvement definition
- Principles of systemic thinking
- Gap analysis
- Content of a business case
- Options and feasibility
- Benefits classification
- Risk and impact analysis
- Investment appraisal
Business change design
- Business process improvement
- Work practice and organisational modelling
- Business information modelling and management
Business change implementation
- Planning the change implementation
- Acquiring IT solutions – procurement and development approaches
- Roles in business change implementation
- Organisational and international cultures
- Communications planning
Benefits management
- Approach to benefits management and realisation
- Features and benefits
- CSFs, KPIs and the balanced scorecard
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