Organisations have always depended on suppliers for their operations but in the 21st Century, and particularly with the development of outsourcing, the range and complexity of customer/supplier relationships has increased.
In addition, the responsibility for managing suppliers may fall upon the business area managers but, particularly in the case of outsourced software development and IT services, this responsibility is allocated to other roles such as business analysts or project managers.
AssistKD's Supplier Management course provides a framework for understanding the issues associated with managing suppliers using a blend of soft and tangible techniques.
You’ll also be given a comprehensive course manual, containing additional information and guidance on further reading.
