Our Design Thinking e-learning course is for anyone who wants to understand business challenges from a creative, customer-centric perspective and gain key design thinking skills.
The study of design thinking is recommended for: Business Analysts; Business Service Designers (including Business Designers and Service Designers); User Researchers; Project Leaders; Product Owners; Business Engineers; Business Architects; Business Change Managers and any business professional involved in transformational change projects. Everyone can learn from the design thinking practices.
The AssistKD Design Thinking e-learning course covers the underlying principles of design thinking. Developing their design thinking skills, delegates learn how to empathise with and engage with the customer, unlock key insights, question assumptions, explore strategies and test ideas.
Study the design thinking mindset (collaboration, customer centricity, outcome focus, creativity and experimentation); learn how to use the key design thinking practices and develop an understanding of how design thinking techniques can be applied.
The Design Thinking e-learning course allows users to learn the syllabus content at their own pace, in their own time. Combining interactive course content, tutor audio, exercises, practice multiple choice questions and a sample examination, the course forms a flexible and comprehensive path to the A4Q Foundation Certificate in Design Thinking examination. For the duration of the course, delegates can also request access to an electronic version of the Design Thinking course manual that is provided with virtual courses.
Yes. The Design Thinking e-learning course prepares delegates for the examination leading to the A4Q Foundation Certificate in Design Thinking. This is one of the mandatory modules for the new internationally recognised A4Q Service Designer qualification.
All delegates attending a classroom, virtual classroom or e-learning course, sit the examination (ratified by global certification body iSQI) remotely using an online proctoring service. This examination consists of 40 multiple-choice questions with a pass mark of 26/40.