This course is for anyone who wishes to extend or develop their facilitation skills.

The best way to develop your facilitation skills is to become familiar with a wide range of facilitation techniques, relevant to the workplace.  

Learn how to run facilitated workshops, from preparation to generating ideas through to brainstorming and brainwriting.

Other areas covered include: creative problem-solving techniques such as Edward de Bono’s Six Thinking Hats; communication; and workshop elicitation techniques.

Upon the completion of this workshop, candidates will be able to:

1. Demonstrate an understanding of the benefits of facilitated workshops.
2. Plan and conduct engaging workshops.  
3. Apply workshop elicitation techniques.
4. Apply creative problem-solving techniques.  
5. Communicate effectively with workshop participants.

Facilitation Skills Workshop (a one-day course)
Course Content

Introduction to facilitation

• Objectives of facilitation
• Facilitation versus presentation

Planning and preparing

• Benefits of a workshop
• Aspects of a successful workshop
• Workshop planning
• Time management techniques for workshops
• Choosing appropriate facilitation methods
• Workshop software platform considerations

Roles and structure

• Workshop roles
• Structure of a workshop
• Conducting a workshop

The facilitator

• Conduct of the facilitator
• Managing silence
• Body language

Understanding the group

• Considering worldview
• Stages in group development
• Learning styles
• Questioning approaches

Elicitation techniques

• Communication process
• Barriers to communication
• Active listening
• Discovery techniques

Creative thinking

• Introduction to creative thinking
• Idea generation techniques

Visualisation techniques

• Rich pictures
• Mind-maps
• Fishbone diagrams

Here's a quick guide to the topics covered on the one-day workshop.

For virtual courses a link will be emailed to you to enable you to access an electronic copy of the workshop manual for convenient future reference.

There is no examination offered for this workshop, however all delegates attending will receive a course completion certificate and digital badge. This digital badge can be added to an email signature or shared with peers on social media.

How do AssistKD’s virtual workshops work?

AssistKD’s virtual workshops are conducted live and online in a ‘virtual’ classroom space via Microsoft Teams. 
On the day of the workshop, we ask delegates to log on in time for a 9am start. The workshop ends at 4.30pm. An hour is ring-fenced for lunch, but timings can vary.

Designed to be interactive, responsive and engaging, our virtual (live) courses are led by trainers who are experts in their fields, with real-life industry experience.

The benefit of the virtual classroom is that delegates enjoy all the benefits of ‘in-real-time' training, but with no travel requirements or overnight stays.

Regular comfort breaks, team exercises and break-out sessions keep delegates focused and reinforce learning.

Can you attend virtual workshops from outside the UK?

Yes, however you will be issued with a digital workshop manual in advance of the workshop, not a printed manual.

When will I receive my joining instructions?

You will receive joining instructions two weeks before the start of your workshop. One week before the workshop you will receive detailed instructions on how to log on.

I am concerned about logging on, is there support available?

If you have concerns about logging on and your technology, it is best to address these prior to the day of the workshop. We can offer you a test call at a time that suits you. To request this please contact support@assistkd.com

I have additional needs, can they be accommodated?

Please provide us with full details of any additional needs in advance of the workshop so that we can work with you to accommodate them. Please contact enquiries@assistkd.com

When will I receive my workshop manual?

You will receive your workshop manual, in both printed and digital form, 1-2 weeks before the start of your workshop.

Can you accommodate a last-minute booking?

Yes, provided there is availability.

What happens if I need to reschedule, do I have to pay twice?

If you need to reschedule, to avoid a cancellation fee please give 10 working days’ notice by contacting enquiries@assistkd.com.

Do you offer workshops over the weekend?

Our virtual (live) classroom and face-to-face classroom workshops run from Monday to Friday only.