This workshop focused on how BAs can engage during organisational change, how they interact with change professionals and overcome resistance to change.  

The session included:

1. Background to business analysis and business change disciplines - is there an intersection between the two?
2. Case study - “Pets at Home” – How BAs interact with a business change function  
3. Practical models to help frame the BA/change discussion in the context or your own organisation
4. Overcoming resistance to change