Pip Hall (BA of the Year 2023) has become the UK’s first certified Service Designer, first past the post in achieving the new A4Q Certified Service Designer qualification.  

“I am chuffed to bits… thank you AssistKD, and Jonathan Hunsley in particular, for your energy and interest in this discipline - I see this as a big part of my future, and that of the wider business analysis profession.”

In today's fast-changing landscape, a Service Designer can help an organisation to be more aware of and responsive to market changes and opportunities, focusing on and achieving better business outcomes.  

You can find out more about AssistKD’s Service Design courses, leading to the A4Q qualification here.