Data Privacy Policy

This Data Privacy Policy exists so that you may feel confident about the privacy and security of your personal information when you register with us, or otherwise use our services.  We may make changes to this Data Privacy Policy at any time by posting a revised version on our website.

Your rights

If you would like to see the personal information that we hold on you, or if you would like us to correct, remove or delete any of your personal information that we hold, you have the right to request that we do so, and we will make every reasonable effort within the applicable law to comply with your request. Please make your request to : data.protection@assistkd.com

Help us! 

We wish our services to meet your expectations on all occasions. To do so we need the information we hold about you to be accurate and up to date. Please help us by informing us promptly of any changes to the personal information that you have supplied to us.

If you have any further questions about our data privacy policy, just email data.protection@assistkd.com.

If you have any further questions about data protection, please visit www.ico.org.uk
 

Heatmapping

We are currently using Hotjar in order to better understand our users’ needs and to optimize this service and experience. 

Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.