Leading a team in a high performance, fast changing environment is a challenge. The Team Leadership course covers positive communication, time management, leading a team through change, and more. Effective as a stand-alone course, it also counts towards the BCS Advanced International Diploma in Business Analysis.

Course details

Duration: 3 days

Exam Included

Next available course

31st July 2024

Virtual Classroom

£1,395 +VAT

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4th November 2024

Virtual Classroom

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29th January 2025

Virtual Classroom

£1,395 +VAT

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2nd March 2025

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7th July 2025

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Leading a team in a high performance, fast changing environment is a challenge. The Team Leadership course covers positive communication, time management, leading a team through change, and more. Effective as a stand-alone course, it also counts towards the BCS Advanced International Diploma in Business Analysis.

Course details

Subscription options:

Leading a team in a high performance, fast changing environment is a challenge. The Team Leadership course covers positive communication, time management, leading a team through change, and more. Effective as a stand-alone course, it also counts towards the BCS Advanced International Diploma in Business Analysis.

Course details

Duration: 3 days

Next available course

Business analysts, customer journey analysts, project managers, business change practitioners and anyone in business who needs to build and lead high-performing teams. Team Leadership is also a People Skills module on the BCS (ISEB) Advanced Diploma in Business Analysis. 

The Team Leadership course explores the knowledge, skills and behaviours required to lead a hybrid team in a high performance, fast-changing environment.

The course develops candidates’ self-awareness as a team leader, providing a practical introduction to emotional intelligence and participative leadership. Candidates will learn how to use positive communication strategies, coach for performance, deliver effective feedback, handle difficult conversations, manage time and priorities, and delegate competently.  

Finally, the course introduces the tools and techniques candidates need to lead a team successfully through change.
 

Upon the completion of this workshop, candidates will be able to:  

  1. Understand the importance of being a behavioural role model for others and “walking the talk”. 
  2. Develop self-awareness and a growth mindset, using feedback from others to improve as a leader. 
  3. Assess their own leadership and management behaviours and potential in the context of Goleman’s EQ. 
  4. Empower hybrid team members to build trust, improve performance and sustain motivation, engagement, and well-being. 
  5. Develop a flexible leadership style which is appropriate to individuals’ development levels. 
  6. Set SMART performance objectives which align with organisational and departmental goals. 
  7. Manage team performance and hold difficult performance conversations constructively and with confidence. Coach individuals for improved performance.  
  8. Plan, monitor and review the implementation of change. Prioritise and delegate team tasks effectively in a high-pressure, changing work environment. 
  9. Lead a team successfully through change. 

To give you more of an idea of what you’ll learn and how the course will help you, here’s a quick guide to those two days.

Day 1
9:00 am to 5:00 pm
  • Multi-dimensional Working Environments
  • Introducing Leadership & Management
  • Self-awareness & Emotional Intelligence
Day 2
9:00 am to 4:30 pm
  • Participative Leadership & Empowerment
  • Positive Communication Skills
  • Building High Performing Teams (Parts 1 & 2)
Day 3
9:00 am to 5:00 pm
  • Building High Performing Teams (Part 3)
  • Managing Time & Priorities
  • Leading Teams Through Change

For virtual courses a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your course. Our delegates tell us that having access to a physical document is beneficial as both a reference document and for taking notes during the course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.

Yes. During this three day course you’ll receive all the training you need to prepare for the BCS Professional Certificate in Team Leadership examination. The examination for this certificate lasts for 90 minutes and consists of 40 scenario-based multiple-choice questions. The pass mark is 26/40 or 65%. A pass means you’re another step closer to achieving the BCS International Advanced Diploma in Business Analysis.

For delegates attending a classroom, virtual classroom or online course, the exam may be taken remotely using the BCS online proctoring service. This exam consists of 40 multiple-choice questions with a pass mark of 26/40.

If this course is part of your BCS Advanced Diploma in Business Analysis programme you have a choice of further modules you can take including Business Architecture, Agile Business Analysis, Data Analysis, Advanced Requirements Engineering, Business Finance, Benefits Planning and Realisation and Stakeholder Engagement. The structure of the certification is shown here.

Team Leadership (a three-day course)

Course Content

Introducing Leadership & Management

  • Definitions of leadership and management
  • Management behaviours – why they matter
  • Role & responsibilities of a team leader
  • Leadership styles, behaviours & traits
  • Action centred leadership
  • Leading by example

Self-awareness & Emotional Intelligence

  • Understand others’ experience of us
  • Gaining and using feedback to develop as a leader
  • Concept of EQ
  • Emotional intelligence competencies
  • Develop management strategies

Participative Leadership

  • Directive and non-directive styles of management
  • Team engagement, motivation, development, trust and empowerment
  • Situational Leadership
  • The do’s and don’ts of delegation

Positive Communication

  • Building trust and respect
  • Behaviour/Impact Cycle
  • Voice, body language & words

Communication styles in conflict: Assertive, Aggressive, Passive

  • Building High Performing Teams
  • Definition of ‘performance’
  • Team leader’s role in developing high performance
  • Setting effective goals, objectives & measures
  • Giving performance feedback
  • Coaching for performance
  • Dealing with under-performance
  • Handling difficult conversations

Managing Time & Priorities

  • Identifying priorities
  • Managing your time effectively
  • Making decisions & delegating

Leading Teams Through Change

  • Understanding the effects of change on a team
  • The Change Curve
  • Communicating during change
  • Planning and monitoring the implementation of change

Multi-dimensional Working Environments

  • The Hybrid Workplace
  • The Job Demands-Resources Model
  • Empowerment, trust, motivation, performance and well-being
  • Communication strategies

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