AssistKD’s Passport scheme allows delegates to purchase 4 qualifying courses and accompanying certificate exams at a substantially discounted price to obtain the A4Q Certified Service Designer. You can use our Passport Builder to tailor your programme to your exact specification.

NEW Qualification: A4Q Certified Service Designer

Service Design is an exciting new field which encompasses value co-creation at every step of the change journey. This human-centred, iterative approach incorporates design thinking, customer experience analysis and business service design.  

The job of a service designer, or the change practitioner applying service design skills, is to analyse services holistically and to design and improve an organisation’s services, systems and processes to better meet the needs of the customer and stakeholders.

AssistKD’s service design courses are for any change professional who wants to gain service design expertise and future-proof their toolkit. These courses will enable you to: 

  • build a portfolio of must-have service design skills and techniques;  
  • gain a better understanding of the customer experience, mapping the customer journey across all platforms to build a better understanding of the value proposition from a customer viewpoint;
  • gain recognised service design certifications;
  • analyse your business service offering, looking at services, systems and processes from a customer perspective; 
  • use innovative design thinking techniques to unlock insights and transform your business service.

Become a Service Designer

Are you interested in becoming an A4Q Certified Service Designer? Our Business Service Design course, Design Thinking course and CX Analysis course are the core modules that, together with one elective module, lead to the new qualification. 

To help candidates achieve the qualification, AssistKD now offers a Certified Service Designer passport for a discounted price of £3,595+VAT. This passport includes the 4 courses and 4 exams required to become an A4Q Certified Service Designer.

 

 

AssistKD’s Service Design Training


Please click the buttons below to select your Passport courses and the delivery type: Virtual, Classroom or eLearning. Note that the price and the red ‘BUY NOW’ button will not appear until you have selected an allowable combination of courses.

Module
Virtual(live)
Classroom (Face-to-face)
eLearning(Self-paced)
Mandatory
(Select the following)
Business Service Design Course
Mandatory
(Select one of the delivery types)
Design Thinking Course
Mandatory
(Select the following)
CX Analysis Course
Elective module
(Select one of the following modules)
Business Acumen Course
Service Design Consultancy Course
Module Course title
Virtual(live)
Classroom (Face-to-face)
eLearning(Self-paced)
Mandatory
(Select the following)
Business Service Design Course
Mandatory
(Select one of the delivery types)
Design Thinking Course
Mandatory
(Select the following)
CX Analysis Course
Elective module
(Select one of the following modules)
Business Acumen Course
Elective module
(Select one of the following modules)
Service Design Consultancy Course
Total Price +VAT