Skip to main content
  • youtube
  • linkedin
New York skyline
Home » Courses » Classroom Courses » Benefits Management and Business Acceptance

Benefits Management and Business Acceptance

All scheduled courses will be run as virtual classroom courses until the beginning of January 2021

  • Classroom

    Course Details:

    Duration: 3 days

    Price: Virtual - £1095+VAT
    London - £1295+VAT

    Next available course:

    Virtual Classroom
    De Vere West One, London
    De Vere West One, London
Who is this course for?

Business analysts, project managers, business change managers and anyone involved in managing business benefits and facilitating their delivery. Benefits Management and Business Acceptance is also a Specialist Practitioner module on the BCS (ISEB) International Diploma in Business Analysis.

About the Course

Do you need to learn more about how business benefits are managed and how to facilitate their delivery? We can teach you that and more with our course on Benefits Management and Business Acceptance. You’ll also find out about how systems are tested for business acceptance and cover other areas such as user acceptance testing, test design and planning, and delivery of business benefits.

The course reinforces theoretical concepts by using realistic, practical case studies, from which you will gain experience of applying benefits management and business acceptance techniques.

Presented to you by one of the expert training consultants pictured below, each member of our Benefits Management & Business Acceptance training team bring their substantial experience of benefits management, benefits realisation and business acceptance to the programme.

How is the course structured?

To give you more of an idea of what you’ll learn and how the course will help you, here’s a quick guide to those three days.

  • Rationale for benefits management and business acceptance
  • The drivers for business change
  • The business case
  • Making the financial case
  • Benefits management and planning
  • Testing for business acceptance
  • Test design techniques
  • Test planning, monitoring and control
  • Benefits management
  • Implementing business changes
  • Delivering business benefits
Is there an exam?

Yes. During this three day course you’ll receive all the training you need to prepare for the BCS Benefits Management and Business Acceptance certificate examination, which is held on the final afternoon of the course. Through a given business scenario, this open-book exam puts your knowledge of benefits, management, business acceptance testing and benefits realisation to the test. A pass means you’re another step closer to achieving the BCS International Diploma in Business Analysis – the de facto certification for practicing business analysts. One last thing; this course also enables you to develop SFIA skills BENM, level 5.

At present, due to the Covid-19 crisis, the exam is not available in a classroom environment. However, for delegates attending a virtual or online course, the exam may be taken at a later date when restrictions have been lifted.

Anything else?

You’ll also be given a comprehensive Benefits Management and Business Acceptance course manual, containing additional information and guidance on further reading.

What’s next?

If this course is part of your BCS Diploma in Business Analysis programme you have a choice of further modules which include the Core BA Diploma modules, Business Analysis Practice and Requirements Engineering. Candidates who have already completed Benefits Management and Business Acceptance also need to pass one of the Foundation Specialisms; in Business Analysis, IS Project Management, Business Change or Systems Development. The structure of the certification is shown here.

Full Course Outline

Benefits Management and Business Acceptance (a three-day course)

Course Content

Rationale for benefits management and business acceptance

  • Lifecycle for business change
  • The role and importance of benefits management
  • The role and importance of business acceptance

Drivers for business change

  • The business change lifecycle
  • Internal and external drivers
  • CSFs and KPIs
  • Value propositions and the value chain
  • Options for business change

The business case

  • Structure and content of the business case
  • Categories of business benefit
  • Measuring benefits
  • Quantifying benefits

Making the financial case

  • Identifying and quantifying costs
  • Investment Appraisal
    • Payback
    • Discounted cash flow/Net present value
    • Internal rate of return

Planning for benefits management

  • Benefit owners
  • The benefits plan
  • Benefit profiles
  • The benefits dependency framework

User acceptance testing – testing for business acceptance

  • Business acceptance in the ‘V’ model
  • Principles and vocabulary of testing
  • Testing roles and responsibilities
  • The test process
  • Functional and non-functional testing
  • Test documentation

Test design techniques

  • Activity diagrams
  • Decision tables
  • Decision trees
  • State machine diagrams

Test planning, monitoring and control

  • Progress monitoring and control
  • Incident management
  • Confirmation testing

Benefits management reviews

  • Gateways – scheduled and unscheduled reviews
  • Assessing the impact of change

Implementing business changes

  • Impact on people and evolving attitudes to change
  • Planning the implementation
  • Implementation strategies
  • Training/learning approaches
  • Lewin’s model of change

Delivering business benefits

  • Embedding business changes
  • Lifecycle for benefits management
  • Project and benefits reviews
  • Disaggregating benefits
  • Fragmentation of benefits
  • Identifying and evaluating further benefits

©Assist Knowledge Development Ltd.

Contact Us

Need help?

Please call us on

01844 211665

Presenters for this course

Jonathan Hunsley
Jonathan Hunsley
David Orme
David Orme
Adrian Reed
Adrian Reed
Elizabeth Shimmin
Elizabeth Shimmin