This one-day workshop is for anyone with a working knowledge of business process models who wants to know how they can be modelled using the BPMN 2.0 standard.  That includes roles involved in developing such models (such as process designers, process engineers and business analysts) as well as those involved in reviewing and implementing them (such as solution developers, process owners, business change managers and other relevant business stakeholders).

BPMN 2.0 looks at processes in a more structured way than generic process models such as swimlane diagrams. The course introduces the important concepts behind these structured process models and how to represent them using BPMN 2.0 collaboration diagrams.

Upon the completion of this workshop, candidates will be able to demonstrate understanding of and participate in:

• Scoping business processes as pools.
• Representing processes that collaborate across organisations and systems.
• Using the appropriate syntax to correctly represent the rules about different patterns of process flow and control.
• Take process models to the ‘next level’ that include exception and error handling.
• Relate business process activities to suitable IT automation and support.
   

The workshop consists of sessions where concepts and the associated syntax are presented and discussed using realistic examples, reinforced with exercises. 

A printed copy of the course manual will be available at the start of a face-to-face course, or be sent to your home address in good time for the start of an online, virtual course. Our delegates tell us that having access to a physical document is beneficial as both a reference document and for taking notes during the course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same manual for convenient future reference.

No.

This workshop is not specific to any single scheme or training programme, but compliments many other business analysis, service design or solution development courses.

Introduction to Business Process Modelling

• Developments in Business Process Change
  • How we think about business process design
  • What are the features of a business process
  • Process levels and performance needs (Rummler & Brache)_
• Redesigning Business Processes
  • Redesign patterns
  • Workflow systems

BPMN 2.0 Models and notation for business process modelling

• What is BPMN 2.0?
• BPMN notation levels and tool support
• Process and collaboration models
• BPMN notation
  • Collaboration Pools, participants and processes
  • Activities, tasks, sub-processes and sequence flows
  • Modelling end to end processes to task level
  • Instances and Token simulations
  • Specific Start, end and intermediate event types
  • Gateways
  • Lanes and indicating where automation exists or is suitable
  • Exception handling

Course Summary

• Using BPMN 2.0 to assist with process management and improvement
• Mapping BPMN 2.0 to other common modelling techniques such as Business and System Use Cases
• Practicalities of adopting BPMN tools

How do AssistKD’s virtual workshops work?

AssistKD’s virtual workshops are conducted live and online in a ‘virtual’ classroom space via Microsoft Teams. 
On the day of the workshop, we ask delegates to log on in time for a 9am start. The workshop ends at 4.30pm. An hour is ring-fenced for lunch, but timings can vary.

Designed to be interactive, responsive and engaging, our virtual (live) courses are led by trainers who are experts in their fields, with real-life industry experience.

The benefit of the virtual classroom is that delegates enjoy all the benefits of ‘in-real-time' training, but with no travel requirements or overnight stays.

Regular comfort breaks, team exercises and break-out sessions keep delegates focused and reinforce learning.

Can you attend virtual workshops from outside the UK?

Yes, however you will be issued with a digital workshop manual in advance of the workshop, not a printed manual.

When will I receive my joining instructions?

You will receive joining instructions two weeks before the start of your workshop. One week before the workshop you will receive detailed instructions on how to log on.

I am concerned about logging on, is there support available?

If you have concerns about logging on and your technology, it is best to address these prior to the day of the workshop. We can offer you a test call at a time that suits you. To request this please contact support@assistkd.com

I have additional needs, can they be accommodated?

Please provide us with full details of any additional needs in advance of the workshop so that we can work with you to accommodate them. Please contact enquiries@assistkd.com

When will I receive my workshop manual?

You will receive your workshop manual, in both printed and digital form, 1-2 weeks before the start of your workshop.

Can you accommodate a last-minute booking?

Yes, provided there is availability.

What happens if I need to reschedule, do I have to pay twice?

If you need to reschedule, to avoid a cancellation fee please give 10 working days’ notice by contacting enquiries@assistkd.com.

Do you offer workshops over the weekend?

Our virtual (live) classroom and face-to-face classroom workshops run from Monday to Friday only.