Business architects, business designers, enterprise architects, customer journey managers and senior business analysts who need to align requirements with business objectives and improve the consistency of requirements outputs. Advanced Requirements Engineering is also an Analytical module on the BCS Advanced Diploma in Business Analysis.

Despite the fundamental principles of requirements engineering being relatively well-defined, ‘poor requirements’ are regularly held up as the reason for project failures.
Experienced business analysts and customer journey managers know that this can be due to many factors, including failure to align requirements with business objectives, address cultural issues and document requirements at the correct level.
This Advanced Requirements Engineering course includes a mixture of discussion and practical work to help experienced business analysts tackle more challenging requirements engineering assignments and develop strategies to avoid requirements pitfalls.
The course is presented by one of the expert training consultants pictured below. Each member of our Advanced Requirements Engineering training team brings substantial experience of working on challenging and complex requirements engineering assignments to the programme.

Upon the completion of this workshop, candidates will be able to demonstrate understanding, application and analysis of requirements engineering in the following areas:

• The Enterprise Context
• The Business Analysis Service Portfolio
• The Requirements Engineering Plan
• Engagement with Stakeholders
• The Requirements Taxonomy
• Non-Functional Requirements: Customer Experience Requirements
• Non-Functional Requirements: Service Quality Requirements
• Acceptance and Approval of Requirements

BCS Certificate in Advanced Requirements Engineering (a three-day course)
Course Content

The enterprise context

• Enterprise Architecture (EA): EA Domains Zachman Framework
• Business Architecture: The Business Model Canvas; capability maps; value streams
• Customer and user experience

The business analysis service portfolio

• Service thinking and value co-creation
• Value propositions
• The Business Analysis Service Framework (BASF)
• Portfolios, Programmes and Projects: definitions and governance
• Enterprise governance
• Requirements governance

The requirements engineering plan

• Analysis planning
• Terms of reference for requirements engineering
• The outcome frame
• Problem definition
• Planning and estimating for requirements engineering

Engaging with stakeholders

• Relevance of elicitation techniques
• Understanding the cultural context for requirements engineering
• Rapport
• Questioning approaches
• Listening levels and behaviours
• Assertiveness 

The requirements taxonomy

• Enterprise drivers for requirements
• The hierarchy of requirements
• Prioritisation techniques: MoSCoW; Kano
• Business use case diagram and Epics
• Decomposition of requirements and priorities
• Requirements traceability
• Requirement patterns and re-use

Non-functional requirements: customer experience requirements

• Customer experience
• Customer journey mapping
• User role attributes and personas
• Usability and accessibility requirements
• Look and feel requirements
• Visualisation techniques: wireframes; prototypes

Non-functional requirements: service quality requirements

• Performance, capacity and scalability requirements
• Backup and recovery requirements
• Archiving and deletion requirements
• Maintainability, availability and reliability requirements
• Security and access requirements
• Misuse cases

Acceptance and approval of requirements

• Quality assurance for requirements engineering
• Validation perspectives
• Acceptance criteria for requirements
• Advancement in requirements

©Assist Knowledge Development Ltd.

Here's a quick guide to the topics covered on each day of the course.

For virtual courses a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your course. Our delegates tell us that having access to a physical document is beneficial as both a reference document and for taking notes during the course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.

Yes. During this three day course you’ll receive all the training you need to prepare for the BCS Professional Certificate in Advanced Requirements Engineering examination. A pass means you’re another step closer to achieving the BCS International Advanced Diploma in Business Analysis.

For delegates attending a classroom, virtual classroom or eLearning course, the exam may be taken remotely using the BCS online proctoring service. This exam consists of 40 multiple-choice questions with a pass mark of 26/40.

If this course is part of your BCS Advanced Diploma in Business Analysis programme you have a choice of further modules you can take including Business Architecture, Agile Business Analysis, Data Analysis, Business Finance, Benefits Planning and Realisation, Team Leadership and Stakeholder Engagement. The structure of the certification is shown here.

How do AssistKD’s virtual classroom courses work?

AssistKD’s virtual courses are conducted live and online in a ‘virtual’ classroom space via Microsoft Teams. 
On each day of the course, we ask delegates to log on in time for a 9am start. The courses end at 4.30pm. An hour is ring-fenced for lunch, but timings can vary.

Designed to be interactive, responsive and engaging, our virtual (live) courses are led by trainers who are experts in their fields, with real-life industry experience. 
The benefit of the virtual classroom is that delegates enjoy all the benefits of ‘in-real-time' training, but with no travel requirements or overnight stays. 

Regular comfort breaks, team exercises and break-out sessions keep delegates focused and reinforce learning. 
The courses allow learners to develop their professional toolkits.

Can you attend virtual classroom courses from outside the UK?

Yes, however you will be issued with a digital course manual in advance of the course, not a printed manual. 

When will I receive my joining instructions?

You will receive joining instructions two weeks before the start of your course. One week before the course you will receive detailed instructions on how to log on.

I am concerned about logging on, is there support available?

If you have concerns about logging on and your technology, it is best to address these prior to the day of the course. We can offer you a test call at a time that suits you. To request this please contact support@assistkd.com

I have additional needs, can they be accommodated?

Please provide us with full details of any additional needs in advance of the course so that we can work with you to accommodate them. Please contact enquiries@assistkd.com

When will I receive my course manual?

You will receive your course manual, in both printed and digital form, two weeks before the start of your course.

Can you accommodate a last-minute booking?

Yes, provided there is availability.

Do you offer discounted prices if I am taking more than one course?

Yes, please contact enquires@assistkd.com

What happens if I need to reschedule, do I have to pay twice?

If you need to reschedule, to avoid a cancellation fee please give 10 working days’ notice by contacting enquiries@assistkd.com.

Do the courses run on consecutive days?

Yes. Courses which last for more than one day are delivered on consecutive days from the start date indicated. These are on working days, during Monday to Friday.

Do you offer courses over the weekend?

Our virtual (live) classroom and face-to-face classroom courses run from Monday to Friday only.

Is the exam taken during the actual course?

No. The exam can be taken on a date and time of your choice. You will be provided with exam registration details before the start of your course. We recommend that you take the exam within two weeks of the end of your course, while the knowledge is fresh.

When will I receive my exam results and certificate?

Exams will be taken online you will find out your result immediately on completion. Then, approximately two weeks after the exam this will be confirmed via the BCS portal and you can print out your certificate. 

What is the difference between a ‘customer feedback rating’ and the ‘customer course feedback rating’?

The ‘customer feedback rating’ reflects an average level of feedback across all AssistKD courses. The ‘customer course feedback rating’ reflects a course specific rating. AssistKD will only publish a ‘customer course feedback rating’ where a statistically valid sample size is available.