Business analysts, customer journey analysts, project leaders, business change managers and anyone who need a practical introduction to IT-enabled business change. Foundation in Digital Business Change is also a Specialist Foundation module on the BCS International Diploma in Business Analysis.

The pace of business change is at an all-time high. Business change professionals must overcome many challenges for business change to be successful.  

The Foundation in Digital Business Change course explains the business change lifecycle, introducing learners to key frameworks and techniques which will support their work defining and delivering effective change. The course mirrors the actual business change process, from the initial investigation of the organisation to the implementation of proposed changes.

Presented by one of AssistKD’s expert training consultants. Each member of our Foundation in Digital Business Change training team brings substantial practical knowledge of business change projects to this programme. 

AssistKD's Foundation in Digital Business Change eLearning course introduces the business change process and to the range of techniques used in effecting change in organisations. The course offers an approach that extends from the initial investigation of the organisation through a business change lifecycle to the implementation of the proposed changes and benefits realisation. Key areas include:

• Defining business change
• Understanding how IT may be used to improve and transform organisations
• Defining a lifecycle for business change
• Identifying techniques used to align organisations with changes in their environment
• Explaining an approach to defining business improvement
• Identifying techniques used to design business changes
• Explaining the issues concerned with implementing business change.
• Identifying business and modelling techniques that may be used to ensure effective business changes are identified.

Upon the completion of this course, candidates will be able to demonstrate knowledge and understanding of:  

1. Aligning change to the external environment, internal strategy and the enterprise architecture.
2. Techniques for identifying the need or opportunity for change.
3. Establishing, validating and categorising change requirements.
4. The ethical considerations of digital change.
5. The Agile Manifesto and Agile development practices. 

BCS Foundation Certificate in Digital Business Change

Course Content

Business change principles

• The business change lifecycle
• Business change drivers
• Risk appetite and risk categories

Business alignment

• Understanding the organisation and the business environment
• Strategic analysis techniques
• SWOT analysis
• Key areas for business change alignment
• The cultural web
• Enterprise architecture
• Performance measures and the balanced scorecard
• Ethics and sustainability

Business improvement definition

• Investigation techniques
• Documenting business situations
• Analysing stakeholders
• Gap analysis
• Design thinking
• Developing a business case
• Options and feasibility
• Risk and impact analysis
• Investment appraisal
• Change definition in an Agile environment
• Identifying and prioritising requirements
• Principles of user-centred design and accessibility

Business change design and development

• System development lifecycles (Linear and iterative)
• Business acceptance testing

Business change implementation

• CPPOLDAT framework
• Managing the change
• Changeover strategies
• Emotional impact of change
• Reviewing success

Benefits management and realisation

• Approach to benefits management and realisation
• Benefits management lifecycle
• Benefit categories
• The benefits plan
• Benefits review

©Assist Knowledge Development Ltd.

Here's a quick guide to the topics covered on each day of the course.

For virtual courses a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your course. Our delegates tell us that having access to a physical document is beneficial as both a reference document and for taking notes during the course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.

Yes. During this course you’ll receive all the training you need to prepare for the BCS Foundation in Business Change certificate multiple choice examination. A pass means a Foundation certificate in Business Change and that puts you one step closer to a BCS International Diploma in Business Analysis.

For delegates attending a classroom, virtual classroom or eLearning course, the exam may be taken remotely using the BCS online proctoring service. This 1 hour exam consists of 40 multiple-choice questions with a pass mark of 26/40.

If this course is part of your BCS Diploma in Business Analysis programme you have a choice of further modules which include the core BA Diploma modules, Business Analysis Practice and Requirements Engineering. Candidates who have already completed Foundation in Business Change also need to pass one of the Specialist Practitioner modules, from Benefits Management and Business Acceptance, Systems Modelling Techniques, Modelling Business Processes, Systems Development Essentials and Data Management Essentials. The structure of the certification is shown here.

This business analysis eLearning course introduces the core principles and key tools and techniques of Business Analysis, brought to life through interactive, practical exercises. Flexible eLearning, in your own time, from any location. All of our eLearning subscriptions are supplied with access to our digital course manual for this particular subject. Check out our Try Before You Buy section to see what our eLearning can offer you.

How do AssistKD’s virtual classroom courses work?

AssistKD’s virtual courses are conducted live and online in a ‘virtual’ classroom space via Microsoft Teams. 
On each day of the course, we ask delegates to log on in time for a 9am start. The courses end at 4.30pm. An hour is ring-fenced for lunch, but timings can vary.

Designed to be interactive, responsive and engaging, our virtual (live) courses are led by trainers who are experts in their fields, with real-life industry experience. 
The benefit of the virtual classroom is that delegates enjoy all the benefits of ‘in-real-time' training, but with no travel requirements or overnight stays. 

Regular comfort breaks, team exercises and break-out sessions keep delegates focused and reinforce learning. 
The courses allow learners to develop their professional toolkits.

Can you attend virtual classroom courses from outside the UK?

Yes, however you will be issued with a digital course manual in advance of the course, not a printed manual. 

When will I receive my joining instructions?

You will receive joining instructions two weeks before the start of your course. One week before the course you will receive detailed instructions on how to log on.

I am concerned about logging on, is there support available?

If you have concerns about logging on and your technology, it is best to address these prior to the day of the course. We can offer you a test call at a time that suits you. To request this please contact support@assistkd.com

I have additional needs, can they be accommodated?

Please provide us with full details of any additional needs in advance of the course so that we can work with you to accommodate them. Please contact enquiries@assistkd.com

When will I receive my course manual?

You will receive your course manual, in both printed and digital form, two weeks before the start of your course.

Can you accommodate a last-minute booking?

Yes, provided there is availability.

Do you offer discounted prices if I am taking more than one course?

Yes, please contact enquires@assistkd.com

What happens if I need to reschedule, do I have to pay twice?

If you need to reschedule, to avoid a cancellation fee please give 10 working days’ notice by contacting enquiries@assistkd.com.

Do the courses run on consecutive days?

Yes. Courses which last for more than one day are delivered on consecutive days from the start date indicated. These are on working days, during Monday to Friday.

Do you offer courses over the weekend?

Our virtual (live) classroom and face-to-face classroom courses run from Monday to Friday only.

Is the exam taken during the actual course?

No. The exam can be taken on a date and time of your choice. You will be provided with exam registration details before the start of your course. We recommend that you take the exam within two weeks of the end of your course, while the knowledge is fresh.

When will I receive my exam results and certificate?

Exams will be taken online you will find out your result immediately on completion. Then, approximately two weeks after the exam this will be confirmed via the BCS portal and you can print out your certificate. 

Is the exam included with the eLearning subscriptions?

All BCS and A4Q eLearning exams can be taken online via remote proctoring, giving you complete flexibility to sit your exam from any suitable location. If you choose the Core or Extra option, your exam voucher is already included, making it simple to progress toward certification.

Can I buy now and start later?

Absolutely. Your course is added to your account right after purchase, but you choose when to activate your subscription - ideal for planning around work or personal commitments. When you are ready to begin learning, you simply log in to your account and click 'Activate' next to the course name.

Have more questions? Check out our full FAQs here or contact us directly.