This workshop is for anyone who wants to improve their understanding of Artificial Intelligence. In particular: business analysts; project managers; customer journey managers; product owners; service designers; project leaders; and business change managers. 

Upon completion of this workshop participants shall be able to demonstrate knowledge and understanding of:

• The meaning of Artificial Intelligence (AI) and the distinction between strong (general) and weak (narrow) AI
• The concept of the ‘singularity’, as it applies to AI, and the purpose of the Turing test as a measure of machine intelligence
• The range of current applications of AI, and the key benefits and potential risks associated with using AI
• The purpose of a range of popular AI technologies
• A range of ethical issues relating to the use of AI, in particular the use of AI for autonomous decision making
• The potential implications of AI for job roles and the future of work, in particular how humans and AI may complement each other

A printed copy of the course manual will be sent to your home address in good time for the start of your course. Our delegates tell us that having access to a physical document is beneficial as both a reference document and for taking notes during the course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same manual for convenient future reference.

No.

AI Awareness (a one-day workshop)

Introduction to AI

• What is AI?
• A brief history of AI
• Strong (general) AI versus weak (narrow) AI
• Artificial general intelligence and the singularity - science fiction or fact?
• Humanity and intelligence - the Turing test

Common applications of AI

• Generative AI and prompt engineering
• AI chatbots
• Intelligent personal assistants (Amazon Alexa, Apple Siri, Google Gemini, Microsoft Copilot, OpenAI ChatGPT)
• Autonomous vehicles
• Text, object, face and speech recognition
• Text, image, video and speech synthesis
• AI-powered robots
• Cybersecurity - threat and fraud detection
• Predictive analytics and decision support
• Digital twins and advanced diagnostics

Overview of AI technologies

• Top-down (symbolic) and bottom-up (sub-symbolic) approaches to AI
• Machine learning and deep learning
• Artificial neural networks
• Natural language processing
• Large language models and generative pre-trained transformers
• Computer vision
• Current trends (including explainable AI, AI on demand, agentic AI, brain-computer interfaces and living intelligence)

AI - opportunity or threat?

• Benefits of using AI
• Risks of using AI
• Deep fakes

The ethics of AI

• Bias in AI algorithms
• Privacy, agency and empathy
• Autonomous decision making
• Human in the loop
• Legislation and AI

AI and the future of work

• AI and humans working together (collaborative intelligence)
• Key challenges
• Tips for adopting AI technologies

©Assist Knowledge Development Ltd.

How do AssistKD’s virtual workshops work?

AssistKD’s virtual workshops are conducted live and online in a ‘virtual’ classroom space via Microsoft Teams. 
On the day of the workshop, we ask delegates to log on in time for a 9am start. The workshop ends at 4.30pm. An hour is ring-fenced for lunch, but timings can vary.

Designed to be interactive, responsive and engaging, our virtual (live) courses are led by trainers who are experts in their fields, with real-life industry experience.

The benefit of the virtual classroom is that delegates enjoy all the benefits of ‘in-real-time' training, but with no travel requirements or overnight stays.

Regular comfort breaks, team exercises and break-out sessions keep delegates focused and reinforce learning.

Can you attend virtual workshops from outside the UK?

Yes, however you will be issued with a digital workshop manual in advance of the workshop, not a printed manual.

When will I receive my joining instructions?

You will receive joining instructions two weeks before the start of your workshop. One week before the workshop you will receive detailed instructions on how to log on.

I am concerned about logging on, is there support available?

If you have concerns about logging on and your technology, it is best to address these prior to the day of the workshop. We can offer you a test call at a time that suits you. To request this please contact support@assistkd.com

I have additional needs, can they be accommodated?

Please provide us with full details of any additional needs in advance of the workshop so that we can work with you to accommodate them. Please contact enquiries@assistkd.com

When will I receive my workshop manual?

You will receive your workshop manual, in both printed and digital form, 1-2 weeks before the start of your workshop.

Can you accommodate a last-minute booking?

Yes, provided there is availability.

What happens if I need to reschedule, do I have to pay twice?

If you need to reschedule, to avoid a cancellation fee please give 10 working days’ notice by contacting enquiries@assistkd.com.

Do you offer workshops over the weekend?

Our virtual (live) classroom and face-to-face classroom workshops run from Monday to Friday only.