When speaking in public, challenging authority or dealing with negative feedback, business analysts need to feel and appear confident. But how do you build that confidence? In our Season 3 Finale, the Crew, with guest Philippa Thomas, come up with some top tips that include doing what you fear, visualising success and being selective about the criticism you pay attention to.

During the podcast, Philippa mentions ‘Playing Big’ by Tara Mohr, while Jonathan refers to ‘The 8th Habit’ by Stephen R. Covey.

Participants: AssistKD’s Jonathan Hunsley and Nicole Rayner with Philippa Thomas, owner of management training company Skills Shift.