This week sees the first run of a new 3 day course – Business Service Design.
The course reflects the emergence of business design as a key capability at the heart of transformational change. The current view of the business design service and the role of the business designer is fragmented and often subject to ambiguity. This Business Service Design offering is part of a new suite of courses that will provide the necessary insights and structure to enable change professionals to ensure that the needs of the organisation and its customers are both understood and fulfilled.
WHO THIS COURSE IS FOR?
This course is relevant for change professionals who are interested in enabling effective service design. This includes anyone involved in defining, governing or managing change initiatives including enterprise architects, portfolio, programme and project managers, business change managers, business analysts, business designers and product owners.
You can view full details of the course by clicking here.