On 22nd October, AssistKD’s Debbie Paul and Jonathan Hunsley will present on the subject of “Business Architecture and the Digital Mindset” at the Enterprise Architecture Conference Europe. The presentation draws on both academic research and practitioner experience regarding business and solution architecture, CX design and service thinking to explore how these disciplines can support a coordinated and cohesive view.
The session will provide attendees with:
- An analysis of the root causes behind dissatisfaction with IS and change projects
- A framework for the digital mindset
- Awareness of service thinking and value
- Insights into CX design and how this relates to an enterprise