AssistKD has launched a new career planner tool to support service designers. It clarifies the common career levels of the service designer role, detailing the skills required, the up-to-date SFIA levels, and the training and certification recommended for each stage.

Individuals can use the Service Design Career Planner tool to chart their career progress and identify any gaps in their learning, whilst team leaders can use it as a template to organise training and development for their teams.

Detailed career profiles provide plenty of inspiration, demonstrating that there are different pathways into service design.

In 2016 Assist created the BA Career Planner tool, to quantify and benchmark business analysis skills, training needs, and gaps in learning. This is the equivalent planner for service designers.

“The Service Design Career Planning tool is a fantastic resource, especially the information for each SD role which helped me objectively assess my current level. I am not aware of any other resource like this one. I'll certainly be making others aware of it.” - Ashlee Kendall, Service Designer

To access the Service Design Career Planner, follow this link.

If you are interested in how Service Design fits with Business Analysis, you may find the following article useful. It compares the service design career framework to the business analysis career framework, clarifying opportunities for collaboration where the services overlap and highlighting the areas where business analysts can develop service design skills and where service designers can develop business analysis skills.

Enabling Collaboration & Career Development: the BA and the SD Service Frameworks