AssistKD, a leading provider of training and consultancy in business analysis and service design, is proud to announce the first delivery of its Business Service Architecture course. This innovative program has been officially accredited by the Alliance for Qualification (A4Q) and forms a key component of the newly launched A4Q Service Designer Qualification.

Designed to meet the growing demand for structured service design capabilities, the Business Service Architecture course provides professionals with a practical framework for modeling and aligning business services with strategic objectives. It introduces essential concepts and techniques for designing service ecosystems that are scalable, customer-focused, and strategically aligned.

“This course represents a major step forward in professional service design education,” said Jonathan Hunsley, Service Development Director at AssistKD. “We’re proud to offer a program that not only meets the rigorous standards of A4Q accreditation but also offers real-world value to service designers, business architects, business analysts, and transformation leaders.”

Course Highlights:

• Developed by AssistKD, renowned for excellence in business analysis and service design training
• Accredited by A4Q, ensuring international recognition and quality assurance
• Integral to the A4Q Service Designer Qualification, a comprehensive certification for service design professionals
• Covers service ecosystems, service modelling, service performance and improvement.

The first cohort of learners has already begun their journey, with training providers across the UK and internationally offering the course. Early feedback has been highly positive, with participants praising the course’s relevance, depth, and immediate applicability in their roles.

Click here to find out more about the course.