Business analysts, project leaders, business change managers and anyone who need a practical introduction to IT-enabled business change. Foundation in Business Change is also a Specialist Foundation module on the BCS (ISEB) International Diploma in Business Analysis.
Deepen your understanding of the business change lifecycle and learn essential business change techniques, with the Foundation in Business Change training course. Key topics include business change implementation, benefits management and business and IT alignment.
This course is designed to mirror the actual business change process, covering every stage from the initial investigation of the organisation to the implementation of proposed changes.
Presented to you by one of the expert training consultants. Each member of our Foundation in Business Change training team brings substantial practical knowledge of business change projects to this programme.
- Business and IT alignment
- Business improvement definition
- Business change design
- Business change implementation
- Benefits management
- Examination
For virtual courses a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your course. Our delegates tell us that having access to a physical document is beneficial as both a reference document and for taking notes during the course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.
Yes. During this three day course you’ll receive all the training you need to prepare for the BCS Foundation in Business Change certificate multiple choice examination. A pass means a Foundation certificate in Business Change and that puts you one step closer to a BCS International Diploma in Business Analysis.
For delegates attending a classroom, virtual classroom or online course, the exam may be taken remotely using the BCS online proctoring service. This exam consists of 40 multiple-choice questions with a pass mark of 26/40.
Foundation in Business Change (a three-day course)
Course Content
IT-enabled business change overview
- The role of IT in business change
- Four-view model of a business
- Lifecycle for business change
- Role of programme management
- Stakeholders and roles in business change
- Levels of business transformation
- Techniques for enabling business change
Business/IT alignment
- Understanding the organisation and the business environment
- Strategic analysis techniques
- SWOT analysis
- Key areas for business/IT alignment
- Business architecture frameworks
- IT governance
Business improvement definition
- Principles of systemic thinking
- Gap analysis
- Content of a business case
- Options and feasibility
- Benefits classification
- Risk and impact analysis
- Investment appraisal
Business change design
- Business process improvement
- Work practice and organisational modelling
- Business information modelling and management
Business change implementation
- Planning the change implementation
- Acquiring IT solutions – procurement and development approaches
- Roles in business change implementation
- Organisational and international cultures
- Communications planning
Benefits management
- Approach to benefits management and realisation
- Features and benefits
- CSFs, KPIs and the balanced scorecard
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